-Exchange of information - Needs at least two sides - One side is called sender and the other is called receiver - It can be both verbal (written or spoken) and non-verbal (use of signs, signals, colors, gesture) -Communication process can be disturbed/distracted/interfered by different types of barriers/noises - Basic elements consists of SENDER, RECEIVER,CHANNEL, MESSAGE,NOISE/BARRIER, ENCODING and DECODING. SENDER: The first party that starts conversation RECEIVER : The second party that gets or receives the message sent/offered by the sender -MESSAGE: The words, phrases, sentences and even gestures and signals that the sender express ton the receiver NOISE/BARRIER: Any kind of disturbance or distraction that causes the difficulty in continuing the conversation between the sender and the receiver. Noises, barriers can be of various types. ENCODING: The process of weaving, making, creating words, sentences, phrases or signs and signals bearing some clear theme or meaning b...